Effective Date: 27 August 2025
At Playora Toys, we aim to deliver your orders quickly, safely, and reliably. Below is our shipping policy outlining how and when your orders will be delivered.
🚚 Shipping Timeline
- Order Processing Time: 1–3 business days (excluding Sundays & public holidays)
- Delivery Time (After Dispatch):
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
- Remote Areas: 7–10 business days
⏱ You will receive a tracking link via email/SMS once your order is dispatched.
📍 Delivery Coverage
We deliver to most pin codes across India via our trusted courier partners.
If your location is not serviceable, our team will reach out for alternate solutions.
📦 Shipping Charges
- Prepaid Orders (Online Payment): ✅ Free shipping on all orders
- COD (Cash on Delivery): ₹40 extra (if available)
- Shipping charges (if any) will be clearly shown during checkout before payment.
📬 Order Tracking
Once your order is shipped, you’ll receive:
- Tracking number
- Courier partner details
- Live tracking link
You can also reach out to us via email for order status at info@playoratoys.com.
🛑 Delayed or Failed Delivery
Delivery may be delayed due to:
- Natural calamities or strikes
- Courier issues in your region
- Incorrect shipping address or phone number
In such cases, we’ll notify you proactively. If delivery fails due to customer unavailability or wrong address, re-shipping charges may apply.
🛍 Bulk or Custom Orders
For bulk gifting or school/learning center orders, delivery time and charges may vary. Please email us at info@playoratoys.com for custom handling.
📞 Need Help?
If you have any questions related to shipping or your order status, please contact:
📧 Email: info@playoratoys.com
📞 Phone: +91-8700335390
We appreciate your trust in Playora Toys and strive to deliver happiness, right to your doorstep!