Terms and conditions

Effective Date: 27 August 2025

Welcome to Playora Toys! These Terms & Conditions (“Terms”) govern your access to and use of our website www.playoratoys.com, and the products and services provided by Playora Toys. By using our website or making a purchase, you agree to be legally bound by these Terms.

1. About Us

Playora Toys is a toy brand based in India, offering a curated range of educational, creative, and fun toys directly to customers through our official website. Our aim is to deliver high-quality products and a delightful shopping experience to families across India.

2. Use of Website

By using this website, you agree that:

You are at least 18 years old, or using the website under the supervision of a parent/guardian.
You will provide accurate account and delivery information.
You will not use the website for any illegal or unauthorized purpose.
You will not try to interfere with the operation or security of the website.

3. Product Information & Pricing

We make every effort to display accurate product details, prices, and images.
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Prices and availability are subject to change without prior notice.
If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel the order.

4. Orders & Payments

All orders are subject to acceptance and availability.
We reserve the right to cancel any order for reasons including stock unavailability, payment issues, or suspicious activity.
Payments must be made in full at the time of order. We accept secure payments via UPI, credit/debit cards, wallets, and net banking.

5. Shipping & Delivery

Orders are usually dispatched within 1–3 business days.
Delivery time varies based on your location.
We are not responsible for delays caused by courier companies or unforeseen situations.
Please ensure that the delivery address provided is accurate. We will not be liable for deliveries made to incorrect addresses.

6. Return, Replacement & Refund

Returns and refunds are handled as per our separate Return & Refund Policy, which outlines eligibility, timelines, and procedures. Please review it before making a purchase.

7. Intellectual Property

All content on this website — including images, logos, product descriptions, designs, and graphics — is the property of Playora Toys and is protected by applicable copyright and intellectual property laws.
You may not copy, reuse, reproduce, or distribute any part of this website without our written permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to the use or misuse of our website or products.
In any case, our maximum liability shall be limited to the amount paid by you for the product.

9. Third-Party Links

Our website may contain links to third-party websites or services. We do not control or endorse the content or privacy practices of these external websites and are not responsible for them.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any legal proceedings related to these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page with the updated effective date.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: info@playoratoys.com
📞 Phone: +91-8700335390
🌐 Website: www.playoratoys.com

Thank you for shopping with Playora Toys. We hope to bring joy and creativity to your child’s world!